For a while now I have been getting emails from EA stating that a request has been made to reset the password on my account – it is a good policy to send these emails just in case of something dodgy is taking place. The only problem is that I do not have a Star Wars: The Old Republic account. I had the password reset and checked the account.
It appears that someone has created the account using my email address and that they are using other peoples credit cards to buy in game credit and then transferring that credit to other accounts. Try as I might I cannot contact EA (without incurring a cost to myself and without downloading/installing a game I do not want) and advise them of the situation. They also do not supply a means for the account to be deleted or deactivated online. I have searched online and apparently this is a well known and widespread issue yet EA appear to not give a damn that they are party to fraud.
Others online have followed EA’s instructions and called the toll free number (which BTW is NOT toll free from where I live) to be met with complete indifference and no action being taken. Maybe someone needs to start legal proceedings against EA and then maybe they will start taking notice. If one of the victims targeted using the account with my email address decide to take action against me as the supposed owner of that account I WILL be taking legal action against EA and will be demanding a MAJOR payout.
So EA to avoid any future legal action please delete all the fraudulent accounts that you have – you can contact me via this blog to get the details of the fraudulent account that is accredited to me. A quick search online will give you an idea of how huge this problem is and the thousands of people that are victims of fraud because of your inaction and indifference.
I have purchased games from EA in the past and if my experience in the past few weeks is anything to go by, once they have your money they do not care. SO.. since they do not care about me I will not be purchasing anything from EA again and I will be advising everyone I know to avoid them like the plague. EA you have now lost at least one customer.
Update 05 December 2016: Still receiving the emails and still have not heard anything from EA.